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CASE STUDIES |
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Mrs. Smith was recommended to us by a local Solicitor. Her Husband was seriously ill and the credit cards and other bills were mounting. The bank was increasingly pressing for repayments to such a degree that Mrs. Smith kept the statements from her husband. As a last resort she had called her Solicitor who recommended she speak to Equity Advice.
After reviewing their situation fully, we quickly arranged a £10,000 Equity Release Scheme that immediately removed the financial pressures at such a stressful time. Their family were consulted, and really pleased that the quality of life was improved for both Mr. & Mrs. Smith. |
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Customers
Quality Advice is built on trust, and we have established an award winning reputation for delivering on our commitment to our clients. The core parts of this 'service charter' are:
Clear and detailed information
From the information documents provided after an enquiry, through to the comprehensive written report prepared for each customer, we ensure the explanations are clear and accurate. We even provide large print reports for clients who may be 'sight impaired'.
Treating our Customers fairly
We regularly seek our customers comments and suggestions to ensure our service remains at a high quality throughout their relationship with Equity Advice.
Personal Relationship building
Our highly experienced staff take pride in knowing their clients, and encourage customers to keep asking questions and seeking answers from the team.
Family Involvement
Taking an Equity Release product can provide comfort, luxury or essential provision, but we encourage customers to involve their family in these choices. We can provide additional information to family members to ensure any action taken has the benefit of different input. Sometimes a customer doesn't wish to involve the family and we strictly adhere to our customers privacy in this event.
So much of our business comes from personal recommendation, from both customers and professional advisers who feel confident that our professional and customer focused service can deliver only the very highest standards now, and in the future.
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Customer registration
Please, fill and send us the form and we will contact you as soon as possible.
IMPORTANT NOTICE:
This site is not designed to provide the Information you would require to make an informed decision about Equity Release Products. We would strongly recommend you speak to one of our specially trained, Independent Equity Release specialists before making any decisions. Our Advisers will discuss in detail your circumstances and objectives, and will review other alternatives to Equity Release as well as your situation with State Benefits before making their recommendations.
The equity release products may involve a lifetime mortgage or a home reversion plan. If so, to understand the features and risks, ask for a personalised illustration. This page is for UK consumers only and is subject to the United Kingdom Regulatory Regime. (www.moneymadeclear.fsa.gov.uk/about_the_fsa.html) |
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For more information about us and our services please contact us > |
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